Digital queues let patients check their place from their phones.

Officials said the plan had been developed after months of consultation with residents, local leaders and technical experts, and that implementation would begin immediately.

Stakeholders have been invited to submit their views, and a progress report is expected to be tabled before the end of the financial year.

Experts say the coming months will be decisive, as authorities balance competing priorities against limited resources.

The announcement comes amid growing public demand for accountability and better services, particularly in rural areas where access has historically lagged.

Residents interviewed by our reporters said they were cautiously optimistic, citing previous projects that stalled after initial launches.